Privacy Policy
Last Updated: July 12, 2026
Welcome to BLU-WAY International Courier & Cargo Services. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use our website or our international courier and cargo services.
By accessing this website or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
To provide our services efficiently, we may collect the following information from customers.
Personal Information
- Full Name
- Mobile Number
- Email Address
- Residential or Business Address
- City, State & Country
- Postal / ZIP Code
- Company Name (if applicable)
Shipment Information
- Sender Information
- Receiver Information
- Pickup & Delivery Address
- Parcel Description
- Shipment Weight & Dimensions
- Destination Country
- Shipping Preferences
Technical Information
- IP Address
- Browser Type
- Operating System
- Device Information
- Website Usage Data
- Date & Time of Visit
- Cookies & Analytics Data
2. How We Use Your Information
Your information is used only for legitimate business purposes, including:
- Processing courier and cargo bookings
- Providing shipping quotations
- Arranging pickup and delivery services
- Tracking international shipments
- Providing customer support
- Preparing customs documentation
- Improving our website and services
- Sending booking updates and notifications
- Preventing fraud and unauthorized activities
- Complying with applicable laws and regulations
3. Cookies & Tracking Technologies
Our website may use cookies, pixels, and analytics technologies to improve website performance, understand visitor behaviour, personalize user experience, and measure advertising performance. You may disable cookies through your browser settings at any time.
4. Google Advertising
We may use Google Ads, Google Analytics, Google Tag Manager, Google Conversion Tracking, and Google Remarketing services to understand website performance and improve our marketing campaigns. These tools may collect anonymous website usage information in accordance with Google’s policies.
5. Meta Advertising
Our website may use Meta technologies including Meta Pixel, Facebook Lead Forms, Instagram Advertising, and Conversion API to improve advertising performance, measure conversions, and deliver relevant advertisements across Meta platforms.
6. Information Sharing
We only share information when required for providing our services or complying with legal obligations.
- Courier & Logistics Partners
- Airlines & Shipping Companies
- Customs Authorities
- Government Departments
- Payment Service Providers
- Technology Service Providers
- Business Partners involved in shipment processing
We never sell, rent, or trade your personal information to third parties for marketing purposes.
7. International Shipments
International shipments may require us to share shipment details with customs authorities, logistics providers, airline operators, shipping companies, and destination country agencies to complete the delivery process and comply with international shipping regulations.
8. Data Security
We implement appropriate administrative, technical, and physical security measures to protect your information against unauthorized access, alteration, disclosure, misuse, or loss. Although we strive to maintain strong security, no online transmission can be guaranteed to be completely secure.
9. Data Retention
Personal information is retained only for the period necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. Information is securely deleted when it is no longer required.
10. Your Privacy Rights
You may request access to your personal information, update inaccurate details, request corrections, withdraw consent where applicable, or request deletion of your information subject to applicable legal and regulatory requirements.
11. Children’s Privacy
Our services are intended for adults and businesses. We do not knowingly collect personal information from children under the age permitted by applicable laws. If such information is identified, appropriate action will be taken to remove it.
12. Third-Party Websites
Our website may contain links to external websites operated by third parties. We are not responsible for their content, security practices, or privacy policies. Users are encouraged to review the privacy policy of every third-party website they visit.
13. Compliance with Applicable Laws
BLU-WAY complies with applicable Indian laws, consumer protection regulations, electronic communication standards, and international shipping requirements. We continuously review our privacy practices to maintain compliance with evolving legal obligations.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Any updates will be published on this page along with the revised effective date.
15. Contact Information
If you have any questions regarding this Privacy Policy or our data handling practices, please contact us.
BLU-WAY International Courier & Cargo Services
Email: support@bluwaycourier.com
Phone: +91 +91 97025 79097
Contact Page: https://bluwaycourier.com/contact-us
Address: No.35, Varalakshmi Nagar, 2nd Main Road, Maduravoyal, Chennai – 600095.
16. Consent
By accessing this website, submitting enquiry forms, requesting quotations, or booking our international courier and cargo services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy and consent to the collection and processing of your information as described above.