Terms of Use
Last Updated: July 12, 2026
Welcome to BLU-WAY International Courier & Cargo Services. These Terms of Use (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or using our courier, cargo, logistics, air freight, sea freight, export, import, and related services, you agree to comply with these Terms.
If you do not agree with any part of these Terms, please discontinue the use of our website and services immediately.
1. Acceptance of Terms
By accessing this website, submitting an enquiry, requesting a quotation, booking a shipment, or using any of our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Use and all applicable laws and regulations.
2. Services Offered
BLU-WAY International Courier & Cargo Services provides domestic and international courier, cargo, logistics, air freight, sea freight, export and import shipping, parcel delivery, document delivery, door-to-door delivery, customs assistance, and related logistics solutions. Service availability may vary depending on destination, shipping regulations, and operational conditions.
3. Customer Responsibilities
Customers are responsible for providing accurate information while booking shipments.
- Provide correct sender and receiver details.
- Declare shipment contents honestly.
- Ensure all required documents are submitted.
- Comply with customs and import/export regulations.
- Package shipments appropriately for safe transportation.
- Pay applicable service charges and government duties.
4. Prohibited Shipments
Customers must not ship items prohibited by Indian law or the destination country’s regulations. Prohibited items may include illegal substances, explosives, firearms, hazardous materials, counterfeit goods, restricted wildlife products, and any items prohibited by airlines, shipping carriers, or customs authorities.
5. Shipment Inspection
BLU-WAY reserves the right to inspect, verify, delay, refuse, or cancel any shipment if required by law, customs authorities, security regulations, or if the shipment is suspected to contain prohibited or undeclared items.
6. Pricing & Payments
Shipping charges are determined based on shipment weight, dimensions, destination, service type, customs requirements, fuel surcharges, and applicable taxes. Prices may change without prior notice due to operational or regulatory updates.
7. Delivery Time
Estimated delivery times are provided for customer convenience only. Actual delivery may vary due to customs clearance, weather conditions, airline schedules, government inspections, public holidays, transportation disruptions, or other circumstances beyond our control.
8. Customs & Duties
International shipments may be subject to customs duties, taxes, import fees, inspections, or documentation requirements imposed by the destination country. Customers are solely responsible for paying such charges unless otherwise agreed in writing.
9. Limitation of Liability
BLU-WAY shall not be liable for delays, losses, damages, or expenses caused by customs authorities, natural disasters, government actions, transportation delays, incorrect customer information, improper packaging, force majeure events, or circumstances beyond our reasonable control.
10. Website Usage
You agree not to misuse this website by attempting unauthorized access, transmitting malicious software, disrupting website functionality, copying website content without permission, or engaging in unlawful activities that may affect our systems or other users.
11. Intellectual Property
All content available on this website, including logos, branding, text, graphics, images, layouts, icons, designs, and other materials, is the property of BLU-WAY International Courier & Cargo Services unless otherwise stated. Unauthorized reproduction or commercial use is strictly prohibited.
12. Privacy
Your use of this website is also governed by our Privacy Policy. By using our services, you consent to the collection and processing of your information in accordance with our Privacy Policy.
13. Third-Party Services
Our services may involve third-party courier companies, airline operators, shipping carriers, customs brokers, logistics providers, and technology partners. We are not responsible for delays or issues arising from services provided independently by such third parties.
14. Changes to These Terms
We reserve the right to modify these Terms of Use at any time without prior notice. Updated Terms will become effective immediately upon publication on this website. Continued use of our services constitutes acceptance of the revised Terms.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the competent courts located in Chennai, Tamil Nadu.
16. Contact Information
If you have any questions regarding these Terms of Use, please contact us.
BLU-WAY International Courier & Cargo Services
Address: No.35, Varalakshmi Nagar, 2nd Main Road, Maduravoyal, Chennai – 600095.
Email: support@bluwaycourier.com
Phone: +91 97025 79097
Contact Page: https://bluwaycourier.com/contact-us
17. Acceptance
By accessing this website, requesting quotations, submitting enquiry forms, booking courier or cargo services, or otherwise using our website, you confirm that you have read, understood, and agreed to these Terms of Use.